In creating a truly personalized journey, Lumin Digital helps credit unions and banks better engage with their members, increase value and deepen relationships. The traditional roadblocks to releasing new enhancements or correcting issues have been removed, paving the way for the credit union to provide “white glove service” to members throughout the digital experience.Īs a cloud-based digital banking platform built using elite technology, Lumin Digital provides members with a tightly integrated and customized experience that matches the offerings available from larger financial institutions. “To quickly position our credit union for this pronounced shift, we accelerated previous plans to enhance our digital channels, and we believe Lumin Digital will be the right partner to provide scalable technology, seamless integration and a customized member experience.”Īccording to Aaron Bedingfield, vice president, Information Technology for Firstmark, one of the most exciting things about the partnership is Lumin Digital’s ability to assess, develop and implement at near lightning speed. “In a year of crisis, consumers used online channels in record numbers, resulting in an era of digital transformation across all industries,” said Nathanael Tarwasokono, president and CEO of Firstmark. With an extreme focus on the member experience, Firstmark is committed to providing solutions that are smart, simple and secure.
#Lumin digital full#
The credit union offers a full suite of financial products and services to help members achieve financial wellness. Firstmark, a long-time PSCU partner, has signed a multi-year agreement for Lumin Digital’s cloud-native platform.įounded in 1932 in San Antonio, Texas, Firstmark currently has nearly 100,000 members and over $1 billion in assets.
Lumin Digital, a PSCU company, has been selected by Firstmark Credit Union (Firstmark) to provide online and mobile digital banking to more than 60,000 users when the credit union goes live on the platform in April.
PSCU’s Lumin Digital to provide digital banking services for Firstmark Credit Union
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